Shipping policy

Order Processing:

We aim to process all orders within 1-3 business days.

Please be aware that certain factors could influence processing times, such as incomplete payment, insufficient address information, or high demand during certain seasons. In these instances, we will reach out to customers via email before proceeding with the order to ensure a successful delivery.

Shipping Time:

Our shipping time is generally 7-10 business days for the United States and 10-14 business days for International Countries.

There are some factors affecting shipping that are beyond our control, including:

- Weather conditions

- Holiday seasons

- Errors by the shipping company

Despite our limited control over these variables, we will make every effort to keep you informed using all available information at our disposal.

Shipping Cost:

We offer a flat-rate shipping fee of $8.90 USD on all orders.

  • No hidden fees
  • No location-based price increases
  • Full cost is displayed at checkout

Shipping Carriers:

We work with trusted local carriers in each region to ensure fast and reliable delivery.

Depending on your location, your order may be delivered by carriers such as:

  • USPS / UPS / FedEx (United States)
  • Canada Post
  • Royal Mail
  • Australia Post
  • Local European postal services

Tracking information will be provided once your order ships.

Lost or Delayed Packages:

If your package is delayed or appears lost:

  • First, check the tracking link for updates
  • Contact the carrier directly for real-time status
  • If unresolved, contact our support team and we will assist you

We are not responsible for delays caused by carriers, customs, or incorrect shipping information provided at checkout.

Taxes and Duties:

Please note that placing an order with us does not cover any potential customs taxes or duties that your country may impose on incoming packages. It is your responsibility to handle these charges. If you need clarification on the rates, kindly get in touch with your country's customs office.

Important: The Belfaire cannot be held accountable for any delays caused by the customs clearance process in the destination country. The timing of releasing your package rests solely with the customs authorities, and we lack control in this matter.

Order Cancellation:

If you wish to cancel an order after payment, please contact us, and we will endeavor to assist you. However, we cannot guarantee cancellation due to orders being swiftly forwarded to the warehouse. If processing or shipping has already taken place, we are regrettably unable to cancel the order, requiring you to initiate a product return.

 

The Belfaire
835 Wilshire Blvd
Ste 500 #526
Los Angeles, CA 90017
support@thebelfaire.com
(213) 545-1570